Privacy Policy


Thank you for visiting our website

This website is owned and operated by APOCCAS LIMITED (hereinafter referred to as ‘APOCCAS’ or ‘we’ or ‘us’, ‘our’, ‘’).  APOCCAS is a registered UK company: Berger House, 36-38 Berkeley Square, London, W1J 5AE; telephone +44 (0)20 8144 9990; we are currently not VAT registered.  If you want to ask us anything about our Privacy Policy, please send us an email at  As your privacy is of the highest importance to us, APOCCAS would like to enable its online users to be fully informed about our Privacy Policy.  Please read the following information carefully.

By the use and navigation of this website and/or placing an order on the website you agree to be bound by our Privacy Policy and our general Terms and Conditions (hereinafter referred to as ‘TAC’).
We do occasionally update or modify the Privacy Policy and TAC so please refer back to them in the future.  Your continued use of the website signifies your acceptance to agree with the latest version of our Privacy Policy and TAC. 



APOCCAS respects the privacy rights of its online customers (hereinafter also referred to as the ‘user’, ‘you’, ‘yours’) and recognizes the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, use and store the personal information that you provide us with.

This Privacy Policy does not apply however to websites maintained by other companies or organizations to which we link and APOCCAS is not responsible for any personal information our customers submit to third parties through our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting them your personal details.



APOCCAS collects personal information in several ways when you place an order, buy a printed or virtual gift card or register for another service offered by APOCCAS.  By registering, you are consenting the collection of your personal data.

Our website is designed in such a way that the collection of your personal data will be kept limited to a minimum and will not exceed the purposes for which your personal data were asked for.

If a purchase order is placed with us, we need to receive personal information including: your name and surname, your email address, telephone number(s), date of birth, shipping and (credit card) billing address so that we can process and fulfil your purchase order.

We do not store credit or debit card details nor do we share customer details with any third parties, and will only use them to process your order, using our secure payment system.  Additionally we may also obtain information as a result of authentication or identity checks.  Sometimes we may ask for your telephone number. This number may be given to an appointed carrier for delivery services.  These details allow us to process your order smoothly and to let you know about the status of your order.



Access to our services shall require input of appropriate account and password details (login details).  You are responsible for maintaining the confidentiality of your login details and any activities that occur under your account.  APOCCAS shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your login details.  In the event that you become aware of any misuse then you should inform us immediately at  APOCCAS may then deactivate your account at any time so your login details will no longer provide access to your account.



The personal data submitted by you on our website will be used for the purpose for which you have submitted them.  APOCCAS may use your personal information for the processing and delivering of your purchase orders and your payments, to manage your personal account, sending you required information and to offer you a personalised shopping experience.  We may also use your personal information to send you our newsletters but only ever in accordance with your preferences.  If you are no longer interested in receiving information you are entitled to remove or modify the information you have provided us with.  Finally, we may use your personal information for our demographic studies and internal marketing, together with non-personal data, to monitor customer and purchase patterns so we can consistently improve our website design and our services to better meet our customers’ needs.



We may pass your data to third parties for the purposes of processing credit cards payments, and for the purposes relating to shipping and delivering products purchased on  We take the security of your payment and personal details very seriously and team up with trusted partners like PayPal (for your payment transactions) and Royal Mail (for the delivery of your order).  APOCCAS will not share, sell or rent your personal information to others in ways different from what is disclosed in this statement.  Your privacy is of the highest importance to us, and we will never release your personal details to any outside company for mailing or marketing purposes.



Personal information that you provide may be disclosed to a credit reference or fraud prevention agency.  We may also disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct.  Disclosure may be required by public authorities or the police.



When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you our emails or newsletters for informing our customers about: new products, features, enhancements, special offers, surveys, events of interest, etc.  Such alerts may include marketing information about APOCCAS or selected business partners.  In case you should change your mind, we will offer you the opportunity to unsubscribe out of any service to which you have subscribed.  Any email we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailing.  Simply follow the indications in the email.



If for any reason you are concerned that the personal information held by APOCCAS is not correct or if you would like to alter any data, please visit the website and, after logging into our website using your ‘Login’ on our home page, your personal information will be made available for review and change in the ‘My account’ section.  You will, for instance, be able to delete or edit a shipping and/or billing address.  If you encounter any difficulties, you may contact us by email at and we will help you amend your personal details.



APOCCAS uses a variety of security measures and we will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with.

When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use.  Your personal data is contained behind secured networks and is only accessible for a very limited number of persons who have special access rights to such systems, and who are required to keep the information confidential.  When you place orders or access your personal information, we require the use of a secure server.

Please note that APOCCAS will never ask you to send any personal details (such as credit card details via email).  Should you receive an email claiming to be from APOCCAS requesting this kind of information please do not respond but contact us immediately at
Regardless of these efforts, no data transmission over the internet can be guaranteed to be 100% secure.  APOCCAS shall therefore not be liable for any damages suffered as a result of the use of electronic means of communication such as viruses or interception or manipulation of electronic communications by third parties.



We use ‘cookies’ and we obtain certain types of information when your web browser accesses our website.  Our website uses cookies to keep track of how often you visit the APOCCAS website, the contents of your shopping cart, previous purchases and to deliver content specific to your interests.  Cookies must be allowed in your browser for you to use the full features of our website.  All information stored in cookies is for the sole use of APOCCAS, the information is encrypted and will not be shared with any third party.  Cookies allow you to take full advantage of some of our website’s most useful features and we recommend that you leave them turned on.  If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.



If you require more information please go to the ‘Contact’ section of the website and send an email to our APOCCAS team.  If you wish to talk to an APOCCAS customer care representative please call +44 (0)20 8144 9990 or write to:  APOCCAS LIMITED, Berger House, 36-38 Berkeley Square, London, W1J 5AE, United Kingdom.


May 2013